CITATION — REFERENCE ENTRY
automation-paradox · bainbridge-1983-ironies-automation
- Citation
- bainbridge-1983-ironies-automation
- Claim ID
- automation-paradox
- Assertion
- Automating most of a process leaves the human operator with the residual tasks of monitoring, intervening in abnormal conditions, and handling cases the automation cannot — even though sustained skill on those tasks is hardest to maintain without practice, an effect Bainbridge calls the central irony of automation.
- Quote
This paper discusses the ways in which automation of industrial processes may expand rather than eliminate problems with the human operator.
- Quote language
- en
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